How to Withdraw Real Money at an Online Casino

Step 1: Log In to Your Online Casino Account

First things first – you need to sign in to your online casino account before you can start the withdrawal process. So, make sure you remember your login details!

Step 2: Open the Cashier Page

Next, open the banking page. At most online casinos, the withdrawal option is on the same page you made your initial deposit. We have already covered this topic in our casino deposit guide.

There are some occasions where you could be making a withdrawal without having an initial deposit – this would be mostly when you have fulfilled the wagering requirements of a no-deposit or free-spins bonus.

Step 3: Check the Casino’s Withdrawal Terms & Fees

Before you place the withdrawal request, check the casino’s terms. See if any specific conditions relate to withdrawals.

The terms contain important information, such as withdrawal restrictions and timeframes. For instance, certain payment methods take longer to process. Also, the casino will specify how long it typically takes to authorise payouts.

What about fees? It’s possible the casino could charge a fee for cashing out. Payment processors could apply charges, so we also recommend checking their terms. Here are the typical fees that could apply by payment type:

Step 4: Choose Your Preferred Payment Method

When withdrawing, most casinos require you to use the same payment method used to deposit. Why’s that? Because of anti-money laundering procedures. When using the same option is not possible, your choice of payout methods may be limited.

Some payment methods don’t support withdrawals. For example, paysafecard is usually only available for deposits. However, some casinos will let you withdraw using myPaysafe. Pay by mobile phone bill is another deposit-only payment method.

That’s why it’s worth considering withdrawals when choosing a payment method for your deposits. Below, you can see the most popular payment methods you can use for withdrawals:

Step 5: Fill in Payment Info (If Needed)

Sometimes, your payment info will be prefilled when withdrawing. But you will usually be required to fill in your payment method details again when taking cash out.

The info you’ll need to provide varies by payment method. For example, when withdrawing with an e-wallet, you only need to enter the email address connected to your wallet. In contrast, bank transfer withdrawals could require your bank name, sort code and account number.

Here are the details you may be asked to provide:

• Bank account number
• Bank name
• Sort code
• Account holder name
• Debit card number
• Debit card expiry date
• Email address

Step 6: Choose Withdrawal Amount

Now is the time to enter the amount you want to withdraw. Remember that withdrawal limits may vary by payment method. So, make sure your payout request falls within the minimum and maximum limits.

Should you withdraw your full account balance? It’s up to you! You may want to consider leaving some money in your casino account for your next gaming session.

Step 7: Follow KYC (Know Your Customer) Procedures

Online casinos must follow strict KYC procedures. As a minimum, they must verify your name, age and address before allowing you to gamble. They must also inform you of the types of documents you may need to provide. Typical documents include:

• Photo of ID document (passport/driver’s licence)
• Photo of deposit method
• Proof of address

The UKGC stipulates that withdrawal requests must not trigger a request for additional documents that could have reasonably been requested earlier. So, in most cases, you will have already provided the required documents before you reach the withdrawal stage.

However, casinos may request additional documents as part of security and anti-money laundering checks. This can be annoying as it can extend the withdrawal processing time. Still, such requests are there for your safety and protection.

Step 8: Confirm Your Withdrawal Request

Check that you have filled in all the required information, and then submit the withdrawal request. The payout request will then be passed to the casino for approval.

Step 9: Wait for the Casino to Process Your Request

All that remains is to wait for your money to reach you. How long will it take? That depends on two things: the casino’s processing time and the payment method.

Once the casino approves the request, here are the typical processing times by payment type:

Casino processing times can vary significantly. Some operators commit to approving payouts within hours. Others may take up to 72 hours, which can be frustrating. That’s why it’s always important to check a casino’s withdrawal terms.

It’s also worth noting that you cannot cancel a withdrawal request once you submit it. UK gambling rules prohibit reverse withdrawals, as a responsible gambling measure.