Grosvenor Casino Review 2024: Top Bonuses, Games and Player Experience

The Most Popular Slots & Table Games

I don’t know about you, but the choice of games is one of the main reasons I plump for a particular place to play. Some players prefer to stick to what they know, and they rarely veer from the classic slots or their favourite blackjack table. I like a bit of variety, and I like a regular influx of brand new titles to try.

Fortunately, Grosvenor’s casino games selection is chock-a-block. It’s busy and bustling; its library, decked with a healthy mixture of classics, live and tables games, is seriously entertaining.

The Grosvenor Casino Games

With almost 300 online fruit machines to choose from, slot junkies will have no shortage of entertainment. You will find other online casinos such as 888casino and Ladbrokes with more games overall, but if you are into slots, you have all you could possibly need at Grosvenor Casino.

Many of the latest games are added to the selection, including current kings Book of Ra, Ted, Mega Moolah and Starburst. There is a bounty of top progressive jackpot slots, which affords you the chance to dream of life-changing wins. Meanwhile, the incorporation of slots from a profusion of publishers ensures the presence of a mixture of gameplay types. Those of you into modern slots, replete with bonus rounds and new-fangled features, will be in good hands.

Here is our list of the best Grosvenor Casino games:

• Book of Ra – Most Popular Video Slot

• Atlantic City Blackjack – Best Table Game

• Blackjack Perfect Pairs / 21 + 3 – Top Blackjack Title

• American Roulette – Most Famous Table Game

• Guns N’ Roses – Top Slot Title

The range and variety of table games is not as profound, but where it lacks in quantity, it makes up for it in terms of quality. A number of the best online casinos have blackjack or roulette variants coming out their ears; they don’t know when to quit.

There will never be a time when I decide I want to play 3D blackjack in a straightjacket on the back of a giraffe – but that seems to be the general direction things are heading in, if you catch my drift. Grosvenor online casino keeps it comparatively simple, with the games you know and love featured prominently.

You can play a handful of variants such as Ten Play Draw Poker, 3 Card Brag, Jacks or Better and Perfect Pairs Blackjack. Otherwise, Grosvenor is a considerably straight-laced, prim and proper, old-school casino.

Fans of poker will not be short-changed, with a range of regular promotions and bonuses aimed specifically at that crowd. The website features an encyclopaedic poker tutorial to help integrate you into one of its tournaments. Loyalty rewards include opportunities to join Grosvenor’s huge land-based poker tournaments, which have recently become the largest outside of Las Vegas in terms of participation.

Live Games and Dealers

Grosvenor wisely jumped on board with Evolution to provide its live gaming solutions – and Evolution is way ahead of the pack. The quality is pretty immense, in all fairness. In addition, Grosvenor takes full advantage of its land-based casino presence. The Grosvenor live dealer games are streamed from its own UK-based studios.

It means you get an experience as close as possible to the authentic walk-in atmosphere – all while drinking mojitos in your dressing gown at home, if you so desire. The professional live dealers are able to do their jobs entirely free from distraction, as they shuffle and spin before a multitude of cameras. If you’d like to find out more, you can read my complete Grosvenor live casino review.

You can find the popular new Dream Catcher game, as well as Caribbean Stud Poker and Texas Hold’em, not to mention live baccarat and roulette options. Speaking of roulette, the table limits are sky-high, and they are designed to match the limits you’ll find in Grosvenor’s brick and mortar casinos. High rollers out there could win – or lose – some seriously big bucks.

Mobile Gaming Experience

Mobile casino play is becoming a huge part of the online gambling scene. The domination of smartphones and tablets has not gone unnoticed by casino operators, and increasingly, you can find mobile versions of popular online games. Grosvenor Casino’s mobile app performance is no exception to this rule.

The casino web-app version is fully optimised for mobile, and the Grosvenor Casino online app can also be downloaded by iOS and Android users. In total, a perusing punter will observe over 130 games on the app, with that number steadily increasing.

The Table Limits: Min and Max Bets

Table limits for Grosvenor casino games are exceedingly varied. Maximum wagers go as high as £50,000 for roulette games, while the limit is £5,000 on blackjack. At the other end of the spectrum, minimum bets are kept very low, including 10p roulette wagers and the same denomination for certain slots.

Grosvenor tries to maintain its classy, high-roller image, borne of its land-based presence, while opening its virtual doors to low rollers and casual players. In an online casino, there is no dress code to separate the white collars from the can’t-afford-a-collar riffraff. In its own way, Grosvenor is celebrating diversity, and it’s making a decent profit along the way.

Other Gambling Games

Aside from being an online casino, Grosvenor also provides customers with the opportunity to try out several other gambling products. Specifically, the operator also hosts an online sportsbook and a poker room. At Grosvenor Sports, you can place bets on a variety of events and leagues. The sports section comes with modern betting features, such as in-play, cashout, and more.

On the other hand, Grosvenor Poker allows you to play the most popular variations of the game, including Texas Hold’em, Omaha, 5-Card Stud, and 7-Card Stud. There are also special promotions for poker players, which you will not want to miss out on.

Grosvenor Casino Payout Rates

Return to player rates (RTPs) are hugely important, and it’s a factor I’m sure you are interested in hearing about. Without the overhead costs of running a land-based casino, online operators can afford to dole out a higher RTP on their slots games, and with Grosvenor, it is no different. Its average slots payout rate of 97.15% is not to be sniffed at.

Slots RTPs are designated by the company that develops the games, and Grosvenor Casino doesn’t tamper with them. The random number generators are audited to ensure the games are fair, and consequently, the games have the same RTP no matter which online casino they appear in. The average Grosvenor slots RTP is high because it has chosen a generous selection of titles.

As evident, Grosvenor Casino slots stand out with commendable RTP rates. The upper RTP limits for roulette and blackjack are also impressive. Considering the limited variety of table games available, the RTP rates remain consistent and don’t deviate drastically. These return to player percentages are on par with what you’d find at other leading casinos, solidifying its position among the top roulette sites.

The Welcome Bonus Offer

The Grosvenor Casino offer in 2024 is £50 with a £20 deposit, making it one of the most suitable online casino bonuses for unexperienced players. The offer is valid for new UK players, requiring 5x wagering within 30 days. Claim the Grosvenor Casino sign up offer via VISA, MasterCard, or Apple Pay. It includes many games, but mind the favourable weighting. Other recommended Grosvenor Casino promotions include Beat the Timer and Prize Draws.

How to Get the Grosvenor Welcome Bonus?

Getting the Grosvenor Casino sign up bonus is simple. It won’t take much more than a few minutes for you to set up an account, deposit the required minimum and start playing with the unlocked funds. You can follow the simple steps below to get started and provide accurate information along the way to save hassle later on.

The Wagering Requirements

The restrictions on an offer can make the difference between a great and an unworthy promotion. Many operators put wagering requirements of 35-70x on the bonus funds, meaning that before it becomes available for withdrawal, you will have to wager at least 35x the amount. The Grosvenor Casino bonus is far simpler with its 5x wagering the promo amount before you have fulfilled the terms.

If you don’t reach this, all funds from the Grosvenor Casino sign up offer will expire, and you won’t be able to take any winnings out, even if you have made some decent progress. Here, you are given a full 30 days from when you receive the funds to wager them. You need to bet your original deposit to fulfil the requirements, then wager £250. After this, any winnings you have are available for withdrawal.

Another thing to be aware of is the different contribution rates of different games. All Grosvenor Casino promotions include certain restrictions on games or bets. Of course, these terms are always stated in the small print as per the Grosvenor Casino welcome offer – all forms of poker are excluded, but all other games (including live games) contribute.

That is very generous for the industry and makes it a great offer. The only thing to remember is that even odds bets are not allowed with the bonus funds. In case you are looking for something more intriguing, the online casino bonuses with no wagering requirements pave the way to a different gaming experience.

Deposit and Withdrawal Options

Before you can play any game at Grosvenor Casino, you first have to top up your balance. For this purpose, you can use any of the supported banking methods. Currently, Grosvenor accepts payment via debit cards, Apple Pay, and Paysafecard. With so many trusted names it is one of the top reliable casinos. The minimum deposit is £5 for all services.

As you can see, not all payment solutions are eligible for withdrawals. If you choose a non-withdrawal service, you can always receive your money via bank transfer. There are no withdrawal limits for UK players, but the processing times will vary between services. Generally, debit cards is the fastest, taking no more than 24 hours to clear your withdrawal. Debit cards and bank transfers can take up to several business days.

Software Evaluation

Grosvenor draws its game selection from a variety of top developers. Playtech, IGT, Evolution, Novomatic and Microgaming are all industry-leading, award-winning companies who, between them have been raising the bar of online casino gaming over the past 10-15 years.

By selecting games from these developers and more, Grosvenor isn’t cutting any corners, and it reaps the benefits. The game library is positively enriched through the merging of top titles with contrasting features. Slots games are largely provided by Microgaming, NetEnt, Playtech and IGT, while live games are run by standard-bearer Evolution.

You can play directly in your browser on the Grosvenor website, but if you have a penchant for downloading things, you are also well served. The casino software can be quickly and easily downloaded. Owners of smartphones of all shapes and sizes can also get in on the act. The main casino app is supplemented by a second app dedicated for the live dealer games for Android and iOS users.

The website itself is slick and easy to navigate. You could be a hanging upside-down from the ceiling and still find your way around comfortably. It is a simple design, but also very effective. Call me old-fashioned, but not every online casino needs bright lights and multi-coloured aardvark mascot flash animations to sell itself.

Company Information

Now owned by The Rank Group, Grosvenor Casinos have been in the casino business since 1970. The British company has 55 land-based casinos, including the Grosvenor Victoria London, and over 6,000 employees. It claims to have more than 1.7 million customers in the UK, where it is recognised as one of the biggest names in the industry.

Interesting Facts

Though the site itself was launched as an independent UK casino, Grosvenor Casinos became the largest land-based casino network in the UK after it purchased 19 casinos from the Gala Coral Group in 2013. The group has won plenty of industry awards, including then Casino Operator of the Year at the 2013 International Gaming Awards.

In 2014, it announced a partnership with Redtooth Poker, the world’s largest live pub poker tournament group. Grosvenor Casinos then hosted the major finals of these tournaments, while the move integrated Redtooth and Grosvenor’s poker tournaments.

Grosvenor has always been keen to portray itself as a UK leader in poker, and this is further enforced by the fact they run the largest poker tournament outside of Las Vegas. In August 2017, the ‘Goliath’ event held in Coventry received 6,385 entries.

Grosvenor Casino User Support

You can contact customer support via phone, email, or live chat on the website. The live chat is highly convenient, and generally the best way to reach out if you have an urgent issue. However, the response times through email are good – you’ll get a response within hours, and usually in under an hour if you aren’t too unlucky.

Here is the list of Grosvenor Casino support information:

• Live Chat – Available Daily

• Contact Form – Response in 2-3 days

• Support Phone Number – Not Available

• Email – Available

• FAQ – 4 Questions Answered

If you have errands to run, you can have the satisfaction of seeing a response by the time you get back. I tested them out with a few emails, and I got satisfactory and polite responses from a real human being. Not a robot in sight.

You can also find out the answer to most questions by reading the terms and conditions on the site. I have taken the liberty of creating a helpful guide to the key points, which you can access here.

Licencing and Certification

As is mandatory in the UK, Grosvenor operates under the supervision and with a licence of the United Kingdom Gambling Commission (UKGC). The UK is the largest regulated gambling market in the world, and the UKGC is a well-respected cog in the machine. In addition, the company holds a licence with the Alderney Gambling Control Commission. Grosvenor is able to operate in the UK, Ireland, Gibraltar and Sweden.

High-quality technical security is an absolute must for online casinos. Not only do they need to protect user data, but there is an awful lot of money being passed around. Grosvenor casino online relies on Verisign technology to look after the security features of its website. Verisign happens to be one of the most trusted names in online security, meaning you are arguably as safe depositing money with Grosvenor than you are with your own bank.

Bonus Areas

On top of the Grosvenor welcome offer customers’ loyalty is rewarded handsomely by the casino. A great VIP system is in place, where you can earn Play Points for playing online, on mobile, or by visiting its land-based casinos. Play Points can be exchanged for a variety of prizes including luxury hotel breaks and flying lessons.

Meanwhile, Game of the Week events run on a regular basis, which allows players to earn double Play Points. Other events keep cropping up in the calendar, too. There are promotions on live games which dish out double points, while there are additional boosts to side bet odds and quiz nights.

Yet more events offering more Play Points include events such as the Triple Play Points promotion, which allows you to haul in points for playing three new slots titles over a short period of time. They really encourage you to try each game, so if you are the type of person who has had the same haircut your whole life, your apathy towards change might hold you back.

• Awards . 3/3

• Promotions . 2/3

• Special Games . 1/2

• Loyalty Scheme . 1/1

• Extras . 0/1

• Bonus Points . 7

While the £50 welcome bonus is a little lower than other offers, it is very easy to pick up compared to other online casino bonuses. Other operators might flash big numbers your way, but usually, the bigger the number, the harder it is to actually get your hands on it. Unfeasible play-through and wagering requirements litter the online casino industry.

Conclusion

I couldn’t summarise this Grosvenor casino review without mentioning that I had a lot of fun on its site. Welcoming for all types of players, and with a focus on quality games, Grosvenor is definitely one to bookmark. I like the no-nonsense approach, the simplistic design, the great slots selection and quality live games. The customer service is decent and the loyalty rewards are excellent. However, a wider choice of table games wouldn’t hurt.

The mobile app is cut from decent cloth, too, although you won’t find the copious number of games you can find on the Griffon Casino app. I’m satisfied that I’ll be able to sleep at night after concluding this Grosvenor casino review with a healthy 86/100 rating. It is one of the top online casinos out there overall, and I would recommend it to both low and high rollers alike.

The possibility to demo play many of the games is a great option for those wanting to try out new games before playing for real money, and if you are shopping for a place to gamble online, it’s a very useful tool.

There are casinos out there that are incorporating new ideas (NetBet) and the latest technology (Mr Green) at a faster rate than Grosvenor, but if you want to play the classic casino games in a safe environment, with no messing around, then this might just be the casino for you.

Scott Lawson – Author and Casino Expert

When all is said and done, Grosvenor presents us with exciting possibilities. The overall gaming product is top-notch, primarily on account of the tremendous games selection. Grosvenor’s expertise is on full display with this world-class online casino.

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Questions and Answers

If there is something more you feel this Grosvenor casino review could cover, please let me know. You can also find out more of the nitty-gritty by heading over to my guide to the Grosvenor terms and conditions.

Overall, things can move pretty fast in this game, but I try to update the information on a regular basis. If you have any questions relating to this or any other topic on the website, you can contact me at contact@online-casinos.com.

Is Grosvenor online casino safe?

A major contribution to Grosvenor's rating is the licensing acquired by the operator. Specifically, Grosvenor is licensed by the UK Gambling Commission, making it a safe and fair gaming site. It also keeps up to date with modern security standards, protecting your personal and banking details.

Which are the best online games?

Grosvenor Casino games come in many different types, including slots, table games, live dealer tables, and more. There is something for everyone at this online casino, and we are confident that you will find exactly what you're looking for. We recommend exploring the gaming library for yourself to see just exactly what the casino offers.

How good are the slots?

Grosvenor Casino slots include more than 400 individual titles. You can easily browse the gaming library for hours, simply trying out the different games in free play mode. The casino hosts some of the most popular slots on the Internet, as well as novel and relatively unknown titles.

Is there a Grosvenor Casino no deposit bonus?

Right now, there aren't any no deposit offers. To claim the welcome bonus, you will need to use one of the supported payment methods and make your deposit. Fortunately, an excellent new player bonus makes for the lack of a no deposit one.

Are there any free spins?

As you can see in our Grosvenor conclusion, the welcome bonus will grant you £50 for a deposit of £20. Free spins are not part of the offer. Still, it is worth claiming this promotion on account of its low wagering requirement and other favourable terms.

Can I play on mobile?

Grosvenor mobile casino is available on both smartphone and desktop platforms. You can use a browser-based app to access the games on the go. It functions well on iOS and Android devices, with a practical and lightweight interface. The games are instant play, as well, providing you instant access to your favourite titles.

Is there a Grosvenor live casino?

The Grosvenor live casino gives you the opportunity to play a slew of different classic table games. Specifically, you can try your luck on roulette, blackjack, baccarat, casino poker, sic bo, and more. The casino has partnered with Evolution to bring you the top live tables on the Internet.

Are the online casino payouts legit?

The average payouts at Grosvenor Casino are definitely above the industry average. The casino is audited not only by the UK Gambling Commission but also by a third-party organisation - VeriSign. This is more than enough proof to ensure that the RTP levels posted by Grosvenor are legitimate.

How can I contact the online casino?

Grosvenor Casino customer support is available around the clock. You can contact the agents via live chat and email. There is also a dedicated FAQ section, detailing the most common questions. Sadly, there is no phone support option as of the writing of this review.