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Duelz Casino Review 2024: Top Bonuses, Games and Player Experience

Scott Lawson Written By Scott Lawson
Last Updated on 18.12.2024

Duelz offers a unique gaming experience, thanks to its exclusive games and gamification options. But is it the right choice for you? Our detailed Duelz Casino review will help you decide. We explore the games, bonuses, payment options, mobile app and support. Read on to discover if this casino is a good fit for you.

Our Rating of Duelz - United Kingdom United Kingdom Flag

Overview – Quick Content Links
Games 700+
Jackpots 45
RTP 96.50%
Customer Support Live Chat 24/7, Email English
Most Popular Game Book of Dead
Fairness Ensured By eCOGRA
Player Protection GAMSTOP, Gamblers Anonymous
Gambling Licence UKGC Licence 48695
Welcome Bonus £100 + 100 Free Spins
Visit Duelz Casino Play Here!
Website www.duelz.com
Overall Rating 4.3 / 5
Duelz Highlights:
Mobile Rank Best Mobile Casinos
Payment Rank Top Trustly Casinos
Full T&Cs apply. 18+ new players only. Min deposit: £20. Max £100 bonus. Max bet with active bonus: £2. Wagering required 100% match bonus: 30x deposit + bonus. Max win from welcome bonus: £500. 100 Free Spins are given out 20 per day on Book of Dead for 5 days in a row. Max Free Spins winnings: £100. Free Spins winnings credited as bonus money with 45x wagering & 3 days expiry. Deposit bonus & Free Spins wins are forfeited 30 days after bonus is credited if the wagering is not met. Game weighting and restrictions apply. Play Responsibly www.gambleaware.org

Overview of Duelz Casino

Duelz is an online casino under the UK Gambling Commission licence 48695. The website offers a total of 768 casino games, with over 40 jackpots. The average payout based on eCOGRA audits is 96.50%. The most popular Duelz casino game is Book of Dead though do check out the exclusive games offered by this operator and its inclusion of gamification.

Duelz Casino Games: Top Titles and Exclusive Content

Quality content is one of the most important features of any decent online casino. The Duelz games are high-quality. To assess a casino, we take a broad look at the games on offer and highlight its library’s strengths and possible weaknesses.

The Online Casino Games at Duelz

Duelz online casino has decided to deliver quality content in four main areas – slots, traditional table games, live casino and its own exclusive games. Those looking for video poker and special table games will be disappointed, though some of these variants are available in live formats.

The Most Popular Slots & Table Games

Go to any casino and you’ll see that the majority of games are slots. This operator is no different and the overall selection is great. However, one of the aspects that makes this operator special is that it offers a fair number of exclusive Duelz games. There is also a decent offering of table games making it one of the best online roulette sites.

It has a great live casino selection with plenty of options for players that you may have expected to see in its RNG table game choice. Many of the top online casinos are moving more towards producing a good live experience these days as consumer demand changes.

While the slots section and roulette and blackjack offerings are competitive compared to rivals, one could argue that the lack of alternative table games is a slight problem. As you will see in the table below the lack of these and any video poker games are immediately obvious.

The Duelz software present on its website includes games from all the most famous casino software providers. It is considered a safe NetEnt casino but also has content from studios such as Play’n Go, Red Tiger Gaming and Yggdrasil. The layout is a bit cluttered but there is a search function which works well.

The Live Games Selection

It would be very foolish for any operator not to try to be among the best live casino sites these days. Its popularity is increasing, and it is easy to see why. Players can see dealers in real time through video links. Improvements in technology make this a stable experience. When carrying out this Duelz Casino live casino review we found a very respectable live section.

Many of the best online live casino experiences are thanks to, in no small part, the presence of real live dealers. When it comes to Duelz, you can interact with real dealers as you play. The chat function allows you to and other players to have a real communication with the live dealer, adding an element of genuine excitement.

The Online Lobby of Duelz Casino

There are plenty of live dealers on the Duelz Casino platform, offering a real, personal and engaging live casino experience. Players will discover that Duelz Casino currently only lists English language live dealer games and English language options across the site.

The main offerings, as you may expect, are roulette and blackjack but there is also baccarat and similar table game variants. The live games are provided by Evolution, the market leader in live dealer provision. Also included is a selection of TV game shows including Dream Catcher and Deal or No Deal.

Live Game Variants: Roulette, Blackjack & More
  • Blackjack Live at the Duelz Casino Live Casino 1/3Blackjack Live An ultimate classic live roulette gaming option complete with all of the most important blackjack features. Here you’ll find a number of tables with varying limits.
  • Roulette Live at the Duelz Casino Real Dealer Casino 2/3 Roulette Live Choose the way you prefer to spin with the various Roulette Live table options. You’ll be able to place bets across several tables, all of which are well-designed for seamless play.
  • Sweet Bonanza Candy Land at the Duelz Casino with Real Dealers 3/3 Sweet Bonanza Candy Land A fun and zany take on the spinning wheel game format, Sweet Bonanza Candy Land offers the ability to spin to land on a number of major prizes, plus free spins and more.

The Duelz Casino live casino is a licensed real dealer platform regulated by the UK Gambling Commission. It offers more than 40 live dealer casino games powered up by Evolution and other providers, with Sweet Bonanza Candy Land best-rated by online casino players.

Gaming on the Go with Phone and Tablet

Given the increasing use of mobile devices to play casino games, it is no wonder Duelz online casino has decided to make sure all its games are mobile compatible. The experience is very smooth if you have a stable internet connection.

Duelz Mobile Gaming Sharp images on any device with smooth interface
£100 100 Free Spins
Full T&Cs apply. 18+ new players only. Min deposit: £20. Max £100 bonus. Max bet with active bonus: £2. Wagering required 100% match bonus: 30x deposit + bonus. Max win from welcome bonus: £500. 100 Free Spins are given out 20 per day on Book of Dead for 5 days in a row. Max Free Spins winnings: £100. Free Spins winnings credited as bonus money with 45x wagering & 3 days expiry. Deposit bonus & Free Spins wins are forfeited 30 days after bonus is credited if the wagering is not met. Game weighting and restrictions apply. Play Responsibly www.gambleaware.org

The layout is suitable for playing on the go with easy access to search and banking functions as you would expect from a site built with mobile in mind. There is no Duelz app but the experience is not diminished playing through a modern mobile browser. If you desire a dedicated app then check out our ranking of the best casino apps.

Table Limits: High and Low Roller Games

There is nothing unusual about the table limits at this casino. Each of the lower and upper limits are what you would expect from a mid-range casino. Super high rollers may find the top limits a little disappointing given the maximum bet is £500. Though, saying that, the limits are about average for a real money casino site.

The lower limits are perfect for casual players who can put on bets for as little as 10p on certain games. As usual, because there are live croupiers to be paid, the lower limits on the live dealer tables can seem a little prohibitive but this is similar throughout the industry.

Duelz Game Payouts
#1 Duelz High Stakes Slot Rainbow Riches
#1 Duelz Low Stakes Slot Jammin’ Jars
Best High Roller Roulette Europan Roulette
Best High Roller Blackjack American Blackjack
Top Low Limit Roulette Roulette Zoom
Top Low Limit Blackjack Blackjack Neo
Highest Live Dealer Max Bet Hindi Roulette
Lowest Live Dealer Min Bet Power Blackjack

Payouts

One significant benefit of online casinos over their land-based rivals is the return to player (RTP) percentages are often a fair bit higher. RTP describes the theoretical amount players can expect to receive from playing for an extended period on the Duelz software. It does not align with individual sessions.

Working out the overall RTP of a casino is a tricky business and includes anomalies which will perhaps not give the best overall position. It is far better for players to check the RTP of each individual game to get a better idea of the correct Duelz payout.

Payout Rates of the Different Casino Games
  • .
  • Classic Slots 92.46 - 95.78%
  • Video Slots 88.01 - 97.67%
  • Roulette 94.57 - 98.46%
  • Blackjack 99.00 - 99.78%
  • Table Games 93.56 - 98.89%
  • Video Poker N/A - N/A%
  • Scratch Cards 90.89 - 95.13%
  • Arcade Games 94.28 - 94.87%
  • . .
  • . ....
  • RTP (%)

All casino games available at the sites of our recommended operators must have been checked by independent bodies to ensure the advertised RTP is correct. Organisations such as eCOGRA can further assess whether players are being treated fairly by a casino.

The RTP figure can be viewed by checking the info available on any casino game. Blackjack traditionally has the highest RTP figure and if played correctly, the figure is close to 100%. Progressive jackpot slots, on the other hand, tend to have a lower RTP given that a certain percentage of each spin goes to a prize pool.

The Duelz Welcome Bonus

The Duelz Casino welcome bonus is what is often referred to as a matched deposit bonus. In simple terms the bonus is equal to what you deposit (up to £100). This is one of the most common types of casino bonuses.

As with the majority of bonuses it comes with conditions attached. We have taken a detailed look at the Duelz Casino bonus and its wagering requirements though the key points are that the playthrough rate is 30x, and that it has a maximum win value of £500.

As with all casino bonuses, it is vital that you read the terms and conditions to ensure you are happy with the requirements. The devil can sometimes be in the detail, however, it is very easy to claim the Duelz Casino bonus as a first-time player. We will try and outline the most important points but all players need to do their due diligence.

Claiming the Welcome Bonus

As part of the Duelz promotions package, claiming the welcome bonus at this casino is very easy. Initially, all you need is an email address to register. It is often worth verifying your details before depositing any money. This can save a whole lot of time and disappointment should you come to making a withdrawal.

On top of the Duelz match bonus, players are also entitled to 100 free spins on the popular online slot Book of Dead. There are also some conditions attached to this part of this Duelz promotion. The playthrough rate is slightly higher and the validity is only three days.

The Wagering Requirements

Online casinos have long used bonuses to attract new players. Rather than giving them extra funds to play with, they often match a deposit but attach wagering conditions to that bonus. Typically, a player would need to playthrough a bonus around 35x before being able to cash out any winnings.

The Duelz welcome bonus offer has a playthrough rate of 30x though it should be noted that any deposit must be played first before bonus funds are counted. So, for example, if a player deposits £30 when claiming the Duelz Casino bonus, the wagering requirement is 30 x (£30 + £30) = £1800.

Wagering Requirements at the Casino
  • Roulette 5% All Roulette Variants
  • Blackjack 5% All Blackjack Games
  • Slots 100% Some Slots Excluded
  • Video Poker 5% All Games Included
  • 100% Scratch Cards All Scratch Cards Included
  • 5% Casino Poker Some Games Excluded
  • 5% Live Games All Live
  • 5% Dice Games Games Like Keno

The 100 bonus spins must be used after three days and are redeemable in tranches of 20. The playthrough rate for the spins is 45x and the maximum win is £100 (as opposed to £500 on the deposit bonus).

The table above refers to the restricted games and the percentage allotted to any bonus play. While the majority of online slots and scratch cards are 100% playable (with some exceptions), table games and live casino games only account for 5%.

Deposit and Withdrawal Methods

As you can see from the table below, this casino has most payment options covered. Both the major debit card providers are accepted while there is a good array of popular eWallets such as PayPal. Finally, there are two pre-paid cards available – a payment method which is increasing in popularity every year.

Payment Method Type Minimum Deposit Casino Withdrawal Payment Fee
Visa Debit Card £10 Yes No
Mastercard Debit Card £10 Yes No
PayPal E-wallet £10 Yes No
Skrill E-wallet £10 Yes No
Neteller E-wallet £10 Yes No
MuchBetter E-wallet £10 Yes No
Trustly E-wallet £10 Yes No
Payz E-wallet £10 Yes No
Paysafecard Prepaid Card £10 No No
Neosurf Prepaid Card £10 No No

For ultimate safety, we recommend one of the eWallets. Not only will you benefit from two-layer protection when depositing into your wallet, there is also usually two-step authentication when depositing into a casino. Do note that you need to find another withdrawal method if you have deposited by paysafecard or Neosurf.

Website Design and Experience

One of the most disappointing factors about the online casino Duelz players will find is the website. It has some interesting design features but the usability is poor. The text is difficult to read. Simply changing the font would be an idea.

When compiling this Duelz Casino review, we also struggled with the layout of the games. Sure, there are certain sections one would expect but finding games can sometimes be a chore, especially when looking for games from your favourite developer.

Some Details About the Casino Software
Software Provider NetEnt
Website www.netent.com
Game Developer(s) Microgaming, Red Tiger, Play’n GO, Quickfire, Evolution, IGT, 2 by 2 Gaming, Big Time Gaming, Scientific Games, Lightning Box, ELK Studios
Languages English
Download-Size Not Available
Hardware Requirements No Download
Software Requirements No Download
Instant Play Requirements Up-to-date Browser

There is no need to download any software to play on a laptop or mobile. Everything works smoothly in the browser. It is rare for any casino to have a downloadable version, so no surprise here.

It is simply a case of logging into your account and switching to the games section. If you have a stable internet connection, everything works as one would expect. Having nothing to download saves you space on your computer and avoids the need for annoying updates.

Duelz has gone straight to the leading developers to furnish its games lobby. Rather than choosing a specific aesthetic, the casino has chosen to hand-pick the games they believe players want to play – so if you are a regular slot player, most titles will be familiar to you.

Company Information

The casino and the company are relatively new to the online casino market. It is owned by Supra Ltd who are based in Malta. As well as having a UK gambling licence for Duelz online casino, the umbrella organisation Supra Group also owns and manages two lesser well-known sites – NY Spins and Voodoo Dreams who both operate in the UK.

The SuprNation Group founder and CEO, Henric Andersson, has a wealth of experience in the iGaming industry, having worked at the Betsson Group where he helped establish some of its upcoming brands including Rizk online casino and Thrillz.

Gamification at the Casino

One aspect which sets this casino apart is its attempt at the gamification of online gambling. By mixing gaming and betting, players can earn extra points and free spins by interacting with other players on the site. Whether this becomes a concept players will enjoy remains to be seen but it is an interesting idea, nevertheless.

More Information About Duelz Casino
Company Security Player Protection Support
Name: SuprPlay Limited Encryption: 128-bit Deposit Limits: Adjustable Phone: Not Available
Head Office: Palazzo Villa Rosa, Triq in-Nemes, Swieqi SWQ3302, Malta Licence: 48695 Activity Limitations: Available Email: support-uk@duelz.com
Parent Company: SuprNation Group IT-Security: DigiCert Self Exclusion: Available Contact Form: Not Available
CEO: Henric Andersson RTP Analysis: eCOGRA Protection of Minors: Guaranteed Live Chat: 24/7
Employees: 40 Anti Money Laundering: ID Verification Problem Gambling Organisations: Gamblers Anonymous, Gambling Therapy, GamCare

Customer Support Options Available

In an ideal world there would never be a need to contact customer support but occasionally events happen outside your control. This Duelz review can confidently say this casino’s support options are first-rate. The most efficient method of contact is 24/7 live chat.

The next most prominent Duelz support option for players is email – with a dedicated email address for UK customers (shown above). Player’s first port of call, in the event of problems, should always be the comprehensive FAQ section where minor problems can be resolved quickly.

Security

Safety and security are important factors to consider wherever you decide to play online. The Duelz safety features, baked into its product, make sure players can enjoy a worry-free experience knowing their personal details and financial transaction are private.

This is achieved by having high level SSL encryption provided by the trusted, internationally renowned IT security company DigiCert Inc. Player safety is ensured by the existence of an operator’s licence which gives the regulatory body power to enforce the licencing conditions.

Duelz Licensing and Security Certificates
  • UK Gambling Commission
  • GAMSTOP
  • eCOGRA
  • DigiCert Inc

Extra Bonus Points

Key to adding points to our overall Duelz rating was the breadth and depth of its ongoing promotions suggesting it values player retention highly. Players can also win free spins and other prizes when taking part in the gamification option on the site.

It was this innovation which saw the casino win a prestigious ERG award in 2018 for its exclusive gamification – one of the first casinos to attempt to encourage players to become involved in the social side of online gambling.

  • Awards. 2/3
  • Promotions. 3/3
  • Special Games. 2/2
  • Loyalty Scheme. 0/1
  • Extras. 1/1
  • Bonus Points. 8

While there is no loyalty scheme available on the site, alternative promotions and bonuses look fair enough. But in any case, we always recommend reading the terms and conditions, before deciding whether to opt in or not for any promotional offers.

Conclusion

There’s no getting away from it, Duelz online casino is a very interesting and unique place to play online. While the Duelz website could do with some improvements, certainly on desktop, the mobile experience is first-grade and up there with some of the best online casinos.

Its quantity of games is no better than average but the overall quality of the Duelz software offering is excellent with very few of the most popular casino games not available. Its tilt at gamification is noble and it will be interesting to see how popular this becomes.

Strengths and Weaknesses of Duelz
Major Strengths
  • Exclusive Content
  • Strong Portfolio
Minor Strengths
  • Gamification
  • Weekly Bonus Offers
Major Weaknesses
  • Poor Desktop Performance
  • Search Functions Need Improving
Minor Weakness
  • Lacks Table Games
£100 + 100 Free Spins
Full T&Cs apply. 18+ new players only. Min deposit: £20. Max £100 bonus. Max bet with active bonus: £2. Wagering required 100% match bonus: 30x deposit + bonus. Max win from welcome bonus: £500. 100 Free Spins are given out 20 per day on Book of Dead for 5 days in a row. Max Free Spins winnings: £100. Free Spins winnings credited as bonus money with 45x wagering & 3 days expiry. Deposit bonus & Free Spins wins are forfeited 30 days after bonus is credited if the wagering is not met. Game weighting and restrictions apply. Play Responsibly www.gambleaware.org

We recommend this casino to low-stakes, recreational players who already have an interest in gaming and bonuses. High rollers may want to look elsewhere, though, due to the fairly limited maximum bet options. Nevertheless, there is still a place for most players at this venue.

Scott Lawson, Author in online-casinos.com
Scott Lawson – Author and Casino Expert

Excellent choice of games and interesting attempt at gamification. A breath of fresh air on the online casino scene and a visit is highly recommended.

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Frequently Asked Questions

Even after reading such a comprehensive Duelz Casino review, we appreciate you may still have questions. If the FAQ section below does not shed more light on your queries, please don’t hesitate to get in touch at contact@online-casinos.com and we’ll get back to you as soon as possible.

Is Duelz a safe casino?

We consider any casino licensed by the UK Gambling commission to be a safe place to play. As well as having the necessary licence, Duelz also has high-end internet security provided by the respected DigiCert Inc.

What are considered the best Duelz games?

It depends on a number of factors, but you cannot go too far wrong if you look at the most popular Duelz casino games. Slots, roulette and blackjack are among the most-played games but look out for some exclusive content from this operator.

Does the Duelz slots collection compare well to other sites?

The Duelz slot collection is one of the best around. Rather than squeezing in many titles to overwhelm the players – all the games are hand-picked and curated to make things simple for any player.

Is there currently a Duelz no deposit bonus?

Finding the best no deposit casinos is becoming increasingly difficult, Duelz does not currently have such an offer available. Do bookmark this page if you want to discover if it offers such a bonus in the future.

Are there Duelz free spins?

Duelz casino offers weekly free spins to qualifying players while its welcome package, at the time of writing, includes 100 free spins on the popular slot Book of Dead.

Is Duelz casino compatible with mobile devices?

It would be unusual to find a casino these days that is not set up with mobile in mind. Duelz casino is fully mobile compatible. Find out what devices can be used here.

Is there a Duelz live casino?

The Duelz live casino experience is second to none. Powered by Evolution, its live offering includes blackjack, roulette and many interesting table and quiz game variations.

Are the Duelz payouts legit?

As we've mentioned in our Duelz Casino review, this online operator is entirely safe and legitimate. Not only is the operator licensed by the UK Gambling Commission, but its website is also equipped with high level SSL encryption. The Duelz payouts are also completely legitimate.

How can I get in touch with Duelz online casino?

Unregistered plyers will need to use email to contact Duelz support. Logged-in players can use the 24/7 live chat feature to contact the online casino. We recommend using the FAQ section to find solutions to minor issues.

What are the payment options at Duelz?

Duelz casino has a wide range of payment options. Debit card and PayPal are the most popular though paysafecard is becoming an increasingly popular way of players getting money into an online casino.