How Do I Choose an Online Casino?

Choosing the right online casino to play at can be a tricky job - over 1500 different casinos are available online. For some players it might simply be availability of specific games or the amount of sign-up bonus available that influences a decision. However, on a more serious note the selection of casino might be the difference between having a fun time or having a nightmare.

Guide To Choosing An Online Casino

Choosing the right online casino to play at can be a tricky job - over 1500 different casinos are available online. For some players it might simply be availability of specific games or the amount of sign-up bonus available that influences a decision. However, on a more serious note the selection of casino might be the difference between having a fun time or having a nightmare.

Online-Casinos.com recommends reviewing the following before selecting a casino to play at:

Software

There are a number of different casinos available online. However, reputable casinos will often use software from a major provider. Well-known and trusted software creators include Playtech, Microgaming, Wagerlogic / Cryptologic, OddsOn, Boss Media, Net Entertainment and Random Logic.

Licence

Players should check where a casino is licensed. Reputable casinos will locate themselves as a location where a permit is required to operate. Some of these permits mean more than others. However, a permit to operate in a reputable location (e.g. Gibraltar) is usually a good sign of a trustworthy casino.

About Us Information

Reputable casinos don't have anything to hide and as such will often provide details of the management or owners of the casino. Some casinos might not detail this information. However, again reputable casinos will provide this information on request. Any casino refusing to reveal information of this nature should raise red flags in a player's mind.

Customer Support

Customer Support is of huge importance and is regularly overlooked by players. Whilst all players will hope they don't have any problems whilst playing at a casino, it's important to make sure that support is easily contactable if required. Reputable online casinos will offer a host of support options. Email is usually available as standard but telephone support, chat support and postal addresses are all made available by those casinos that genuinely want to assist customers. It's always recommended to try and contract support before playing, even if the question asked is actually of little importance (e.g. What software do you use?).

Financial Processing

Players should be satisfied with the financial processing of a casino. Firstly, a casino should offer the deposit option that suits the player. Similarly, minimum and maximum deposit amounts are worth checking out. More importantly, the casino should have a transparent withdrawal policy. Reputable casinos will look to process withdrawals within no longer than 3 days from date of withdrawal.

Casino Promotions

Almost every casino will entice players with new and on-going bonuses, competitions or loyalty schemes. Whilst these incentives can be a great way to get more play from a casino, it's important that a player fully understand the rules and regulations governing such promotions. Usually there is a requirement to wager monies a set amount of time. These conditions can be frustrating, particularly if a player hits a big win early on during a playing session.

Payout Percentages

Some casinos will publish monthly results of payout percentages. These can be a good indication as to what payout levels have been set for games (e.g. slots). However, regardless of whether these details are published, players should ensure they are playing games offering the maximum return to players (e.g. full-pay video poker tables)

Terms and Conditions

Players should always read the Terms and Conditions of a casino no matter how dull this may be. Casinos have age restrictions in place and may well have geographic restrictions in place. Players should ensure they are comfortable of all conditions before signing up to play.

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